Failure is painful and we all try to elude it, but it is unavoidable if we get out of our comfort zones. How do we manage it in our lives? In this episode, Gwenn talks for the first time on the show about her failed state legislature campaign, losing $124,000 of her friend’s and family’s money and losing herself in the process. She discusses how she recovered emotionally from it and three tips she has for overcoming any devastating blows in our lives. We also bring in the perspective of Nicole Winkler who is a life and professional coach about how to recover, reframe and move on from setbacks.
Are you feeling overwhelmed at work? You’re not alone – it’s a common feeling shared by all entrepreneurs at one time or another. Instead of letting it paralyze your progress, stop for a moment and pinpoint the source. Do you need a business coach, an EOS implementer or a therapist?
It’s not every day that you onboard a new employee, but it’s crucial that you do it right AND right away. I asked Andrea Kelley, client manager of Anequim’s Rent Manager Call Center, to share her checklist for this important task. She boils it down to three absolute must-dos…set expectations, discuss your communication methods and styles, and establish goal-based training.
A goal without a plan for achieving it is like a New Year’s Day declaration to lose weight. Unless you pick a realistic number of pounds to lose by a certain date, schedule a series of weigh-ins along the way, and prioritize changes to your diet and exercise regime, your pants size is going to stay the same. Learn how to turn 5 common goal setting “don’ts” into “dos” that benefit your bottom line and make growth a reality.
Goal setting is easier said than done and when we do it wrong the culture of our team suffers and our businesses flounder. In this episode Jeremy and Gwenn review goal setting throughout their entrepreneurship journey and what worked and what didn’t. They give practical advice from the trenches with real world examples that you do not have to spend $30,000 for a consultant, business coach or EOS implementer to get. It’s all next on Bootstrappers!
Never underestimate the ability of your Virtual Assistants, or as we refer to them, Remote Professionals (RP) to add value to your bottom line. David Flores started his career as a receptionist, and now serves as the CEO of a company he helped his first employer create. David’s secret to success? It’s all about the Standard Operating Procedures.
Streamlining Operations: The Role of Technology in Manufactured Home Community Management
As the property management industry embraces digital transformation, Manufactured Home Communities (MHCs) are no exception.
Using the right technology not only enhances efficiency but also improves tenant satisfaction, community engagement, and overall profitability.
This article will explore the pivotal role technology plays in streamlining operations for MHC management.
Property Management Software
Managing an MHC involves juggling various tasks, from lease management, tracking rent payments, and scheduling maintenance to monitoring compliance. The use of comprehensive property management software can automate many of these tasks, reducing errors and freeing up valuable time.
Property management software offers features like
Online Rent Collection
Say goodbye to paper checks. Online rent collection makes the process easier for both the management and tenants. It’s faster, safer, and reduces the chances of missed payments.
Maintenance Requests
Maintenance management can be automated, allowing tenants to submit requests online. The software can track the status of these requests and even assign tasks to staff members.
Reporting and Analytics
Property management software provides critical data about your community at your fingertips, helping in strategic decision-making.
Digital Communication Tools
Effective communication with residents is crucial for successful MHC management. Gone are the days of pinned notices on community boards. Digital communication tools, like email and SMS, offer fast and reliable ways to send notifications or reminders to all or specific residents.
Furthermore, platforms like Slack or Microsoft Teams can help your management team stay in sync, facilitating quick decision-making and efficient task management.
Mobile Apps for Resident Engagement
Mobile apps designed for resident engagement can foster a stronger sense of community. They offer features like event calendars, community forums, emergency alerts, and directories. Such apps can increase tenant satisfaction and retention by promoting transparency and engagement.
Smart Home Technology
The integration of smart home technology in manufactured homes is increasingly popular. Devices like smart thermostats, security systems, or smart locks not only improve residents’ quality of life but also contribute to the overall attractiveness of your MHC.
Website and Online Marketing
In the digital age, an MHC’s online presence is vital. A well-designed, SEO-optimized website can attract potential residents, provide the necessary information, and even offer virtual tours. Online marketing through social media or Google Ads can further expand your reach.
Virtual Tours and Digital Leasing
Virtual tours are increasingly becoming the norm in real estate. They allow potential residents to explore homes without physical visits, saving time and resources. Digital leasing can further streamline the move-in process, providing a seamless experience for new residents.
Cloud Storage
Adopting cloud storage for your MHC documents ensures they’re secure, organized, and accessible from anywhere. It simplifies recordkeeping and ensures compliance with data protection regulations.
Cybersecurity Measures
With increased digitalization, cybersecurity becomes crucial. Invest in secure networks, firewalls, and data encryption. Regular staff training about phishing and other cyber threats is also essential.
Final Thoughts
Adopting technology in MHC management can be a game-changer. However, it’s vital to select tools that fit your specific needs and capabilities. It’s equally important to provide adequate training to your team to ensure these tools are effectively used.
Remember, while technology offers numerous advantages, the human touch remains invaluable in community management. Technology should aid and enhance your management efforts, not replace the personal connections that make a manufactured home community truly feel like home.
Embracing digital transformation in your MHC management practices can lead to increased efficiency, improved resident satisfaction, and, ultimately, a thriving, connected community.
About the Author
Anequim specializes in connecting Property Managers with highly skilled, bilingual virtual assistants.
From leasing calls to property maintenance coordination and accounting, Anequim’s comprehensive services are crafted to meet the unique demands of the MHC industry.
Anequim handles recruitment, learning and development, performance management, and more, ensuring a seamless integration of virtual support tailored to your property management needs.
Looking to enhance your property management services with a dedicated team of Remote Professionals? Visit Anequim today and discover how they can drive success for your community.
The problem with marketing is it is expensive, complicated and there are tons of people who want to sell you services, but it is hard to know where to spend those hard-earned dollars. In this episode, we talk about the steps to take to really understand your buyer’s journey and use that information to design your marketing so it truly drives revenue.
Living and breathing your stated vision, mission and values as an organization can be hard to get right. In this episode we explore how to infuse a distinct, explicit and visionary company culture in your team and in everything you do with the expert of organizational culture, Lisa Wise of Nest DC. In this show we talk about how to ensure that your intended impact on your team, community and stakeholders is executed in every action you take.
One thing that holds companies back from their full potential in revenue growth and over all expansion is not understanding their financials and bookkeeping. After eighteen months of looking at a number of property management companies books here are the most common pitfalls that impact overall company performance.
