Virtual Assistants For Property Management
Property Management Virtual Assistants Offer Efficient and Reliable Solutions
Anequim has made finding the best virtual assistants for the property management sector simple, efficient, and reliable.
Our highly skilled virtual assistants cover a broad range of property management specialties, from tech-powered customer service to maintenance coordination and other tasks for your property management operations.
Our virtual assistants undergo an extensive onboarding process and receive support throughout the learning curve to ensure they maintain top-quality performance for your business.
Property Management Virtual Assistants Support Many Areas Of Your Business
Because our virtual assistants are trained on core competencies that are most important to property managers, they are well-equipped to support your customer service and maintenance coordination needs, such as:
- Answering phone calls and finding immediate solutions
- Managing escalated customer service issues
- Managing property owner inquiries
- Handling leasing calls and lease questions
- Call forwarding and detailed message-taking
- Setting up home viewing appointments
- Executing move-in, move-out, or maintenance surveys
- Scheduling appointments and maintaining calendars
- Preparing communications, such as memos, emails, invoices, reports, and other correspondence
- Writing and editing documents, such as letters, reports, and instructional documents
- Coordinating maintenance and turnover service issues with technicians and vendors
- Troubleshooting maintenance service issues and creating tickets
- Dispatching service orders
- Establishing budgets and obtaining approvals from owners on repairs or improvements
Property Management Remote Professionals Who Offer Efficient, Effective, And Reliable Solutions
Property management can be a tough industry to be successful in without the right team.
With the ability to handle everything from scheduling appointments and responding to emails to managing rent payments and coordinating repairs, a Virtual Assistant can help free up time for business owners to focus on other priorities.
We are ready to help you build the right virtual job description, find the right remote talent, and manage all the human resources so you can focus on building your property management business.
We Provide The Best Virtual Assistants For Property Management Because We Are Property Managers
As business owners, we know that the expenses of running and owning an office are high and not always necessary. Outsourcing a Remote Professionals and Virtual Assistants team will help you build a robust, cost-effective remote team.
Anequim´s Founders have 16 years of experience in the property management field. We know exactly what kind of talent your business needs to do all the operational work required for managing your portfolio.
At Anequim, we aim to make virtual assistant integration into your operations easy, stress-free, and effective.
How Remote Teams Work
Recruitment and Onboarding
Anequim handles every aspect of recruitment – from job postings to job offers – and operates a robust onboarding program to help you build the perfect team of remote professionals. Our onboarding program is customized to meet your business’s unique needs.
Learning and Development
We work with you on your training plan, so your employee is up and running as fast as possible. After your remote professionals’ initial onboarding and introductory period, we perform gap analyses to inform additional training opportunities. We also perform regular check-ins and virtual team-building events to encourage development and retention.
Performance and Compensation Management
Anequim supports you and your remote professional with ongoing feedback and coaching. We help you set objectives and KPIs, and our compensation experts guide annual reviews, bonuses, and more.
Property Management Virtual Assistants FAQs
Answering phone calls and finding immediate solutions
Setting up home viewing appointments
Executing move-in, move-out, or maintenance surveys
Preparing communications, such as memos, emails, invoices, reports, and other correspondence
Writing and editing documents, such as letters, reports, and instructional documents
Coordinating maintenance and turnover service issues with technicians and vendors
Troubleshooting maintenance service issues and creating tickets
Dispatching service orders
Establishing budgets and obtaining approvals from owners on repairs or improvements
After that, we recommend an onboarding process involving familiarizing new hires with company policies, job roles, software, and expectations. It often includes providing an offer letter, organizing training sessions, setting up a waiting period, and following up after the first day.