Remote work has evolved from a temporary solution into a fundamental part of how successful businesses operate. At Anequim, we’ve spent more than a decade mastering how to build and lead high-performing remote teams. Whether launching your first virtual team or refining an existing one, here are the five key things you need to know to manage a remote team successfully.

1. Bandwidth To Train 

Don’t Just Hire, Train with Intention!

One of the biggest mistakes that can be made is hiring someone without the proper capacity to train them. A rushed or underdeveloped training process leads to employee disengagement, or even worse, turnover. Managers must hold themselves accountable for creating training guides and dedicating time to support new hires so they can develop and succeed in their roles. When you invest in development from day one, you set the foundation for long-term success.

2. Clear Communication

Don’t be afraid to overcommunicate. Avoid gaps in communication by establishing a structured system from day one. In a remote environment, every interaction needs to be planned and accessible. That’s why it’s essential to implement reliable communication tools before a new team member’s first day. Platforms like Slack, Microsoft Teams, or Google Chat should be used with clear expectations and protocols. 

3. Keep Employees Engaged

Keeping a remote team engaged requires structure and consistency. Systems that foster inclusion and collaboration can be the game-changer! Daily huddles (with cameras on), weekly KPI reviews, and even virtual coffee chats can go a long way in keeping your team connected. 

4. Accountability For Productivity 

Track and monitor productivity remotely. This isn’t as difficult as people might think; it requires clear expectations. Establish key performance indicators (KPIs) from the start and use project management and tracking tools to measure progress. Visibility and clarity lead to trust and results.

5. Feedback Must Be Direct, But Empathetic

Without body language, remote feedback can easily be misinterpreted. The solution? Be clear, be kind, and deliver feedback using the proper channels. For sensitive issues, opt for a video call to convey tone and empathy. The “sandwich method,”  for example, helps balance praise and improvement areas while keeping the tone constructive. Start by telling the person you are talking to something you like about their performance, then deliver the tough feedback, and end with another compliment. 

It’s also essential to focus on the issue, not the person, and to end on a positive, encouraging note.

Bonus: Build a Culture That Thrives Remotely

Culture is built through consistent, intentional effort. Consider small but meaningful ways to foster a sense of belonging, like sending gift cards for virtual lunches, organizing online team-building activities, or hosting virtual happy hours. Maintaining consistency with scheduled meetings and showing up with cameras on can also make remote employees feel seen, valued, and included.

Take the Lead in Building a Stronger Remote Team!

Now is the time to take action, build systems that support clarity, foster communication, and show your team you care. Start by empowering your people and building structures that allow them (and your business) to thrive. 

Let these steps be your guide to building a high-performing remote culture! Contact Anequim Today