Anequim Partners With ROC USA

Trusted by ROC USA to Enhance Community Operations and Resident Engagement Through Virtual Assistants

We’re thrilled to announce that Anequim has been officially approved by ROC USA® as a partner.

This endorsement means we’re not just another service provider; we’re a trusted member of the ROC USA network because we are committed to enhancing the operations and quality of life within your community.

Learn more about Anequim’s team of remote professionals who are highly skilled, well-trained for high performance and results, and bilingual to best assist your operations and your community residents.

Roc usa partners with anequim

Thank You For Welcoming Anequim To Your Resident-Owned Community!

Meet Anequim’s CEO and Co-Founder, Gwenn Aspen, in this introductory video highlighting all of the new services and benefits now available to your resident-owned community.

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What Can Anequim Remote Professionals Do For Your Resident-Owned Community?

The Real Question: What Can’t They Do For Your ROC?

Anything that can be done behind a computer can now be done remotely from anywhere in the world.

Anequim’s full-time remote professionals are dependable, well-trained, highly skilled, and the “A Players” you need and want on your team, providing a variety of services.

Anequim’s virtual assistants are highly skilled and can handle any job. They organize conferences and trade shows, work as part of executive C-suite teams, and even run entire companies by themselves!

Bilingual Remote Professionals Elevate Resident-Owned Community Operations

Every Anequim Virtual Assistant is Fluent in Both Spanish And English

Our team of caring, bilingual remote professionals supports your community with several essential services, including:

  • Resident Communication and Support: We bridge language gaps and bring clarity to all resident interactions.
  • Lease Management and Documentation: Keeping your documents accurate and up-to-date.
  • Financial Reporting and Bookkeeping: Ensuring transparency and accuracy in your finances.
  • Maintenance Scheduling and Coordination: We keep your community well-maintained and inviting.
  • Community Event Planning and Management: Crafting memorable events that bring people together.
  • Website and Social Media Management: Enhancing your online presence to engage and inform.
  • Regulatory Compliance Tracking: We handle the complexities of compliance, so you don’t have to.
  • Vendor Relationship Management: Building and maintaining fruitful relationships with vendors.
  • Emergency Response Coordination: Prepared for the unexpected, ensuring peace of mind.
  • Appointment Scheduling: Organizing your calendars efficiently to respect everyone’s time.

By handling these crucial tasks, our team frees your on-site managers to focus on what really matters, creating a welcoming and vibrant community.

Roc anequim partnership
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Anequim Knows Manufactured Home Communities

Our Remote Professionals Assist Manufactured Home Communities Across The USA

As an industry leader in property management, Anequim is the most trusted name in virtual assistant services to property managers across the country. Assisting managers and owners of manufactured home communities was a natural next step for Anequim.

Anequim is now leading the manufactured home community with virtual assistant services that are unmatched by anyone else in the industry.

From resources, blogs, videos, podcast episodes, and other content, Anequim is passionate about helping to set manufactured home communities up for success. Visit our Manufactured Home Communities Page.

Anequim’s Free Resources Helping Manufactured Home Communities

We Are Genuinely Here For One Reason: To Help Your Community Win

With more than 60+ articles written, dozens of helpful videos produced, and podcast episodes and ebooks, Anequim is passionate about providing your community with the free resources and guidance you need to succeed.

Read our latest articles about Manufactured Home Communities or visit our dedicated Manufactured Home Communities Page for additional free resources.

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Anequim is Ready to Help Your Business With Bilingual Support

This Spanish-language video features Anequim CFO and Co-Founder Jeremy Aspen, who provides an introductory overview of services in Spanish. Anequim has headquarters in both Mexico and the United States, operating legally in both countries to create a truly unique operational experience dedicated to quality results for your business.

The Benefits Are Endless For Your Resident-Owned Community

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Managing a resident-owned community is a full-time commitment, requiring constant attention to detail and prompt responses to resident needs.

Anequim’s remote professional workforce provides top-quality administrative support at a fair price, tailored to your community’s unique requirements.

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Remote professionals are revolutionizing community management with their flexibility and productivity.

Property management is evolving, and forward-thinking ROCs are using remote professional services to streamline operations. This allows ROCs to focus on creating exceptional living experiences for their residents.

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A language barrier can be frustrating for customers and residents, but with Anequim Remote Professionals, your ROC members win with Anequim’s bilingual remote professionals.

Our remote professionals are fluent in both Spanish and English, providing great customer service and making residents feel assured, heard, and respected.

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Transform Your Community Management with Anequim’s Expert Remote Support

Remote Professionals Backed By Anequim’s Full Support Services

Founded by Gwenn and Jeremy Aspen, who bring over 16 years of property management ownership experience, Anequim is dedicated to crafting solutions perfectly aligned with the unique needs of ROCs.

As hands-on leaders, Gwenn and Jeremy work closely with our ROC clients, ensuring that our remote support services are tailored to address the specific challenges and goals of each community.

Their deep understanding of the industry and commitment to client success have earned Anequim the trust and endorsement of ROC USA.

By choosing Anequim you’re gaining a partner invested in making your community management seamless, stress-free, and cost-effective. Our entire team is passionate about helping ROCs thrive, and we’ll work tirelessly to support your community’s success.

How Remote Teams Work

Recruitment and Onboarding 

Anequim handles every aspect of recruitment – from job postings to job offers – and operates a robust onboarding program to help you build the perfect team of remote professionals. Our onboarding program is customized to meet your community’s unique needs.

Learning and Development 

We work with you on your training plan, so your employee is up and running as fast as possible. After your remote professionals’ initial onboarding and introductory period, we perform gap analyses to inform additional training opportunities. We also perform regular check-ins and virtual team-building events to encourage development and retention.

Performance and Compensation Management 

Anequim supports you and your remote professional with ongoing feedback and coaching. We help you set objectives and KPIs, and our compensation experts guide annual reviews, bonuses, and more.

Hire Your Remote Professional

Are you ready to scale your business, improve efficiency, and reduce costs?

  • General Inquiry

Anequim and Resident-Owned Community Questions Answered

Explore our Frequently Asked Questions to see how seamlessly Anequim’s services can be integrated into your community management, providing comprehensive support and boosting operational efficiency.

If you have a question that isn’t addressed here, please contact us directly. Our team is ready to provide you with the information you need to make an informed decision about partnering with Anequim.

Anequim isn’t just another vendor. Endorsed by ROC USA, we specialize in addressing the unique challenges of resident-owned communities with over 16 years of property management experience, ensuring our services are perfectly tailored to your needs.
By partnering with Anequim, you leverage our expertise to streamline operations and reduce overhead costs. Our remote professionals handle day-to-day administrative tasks effectively, allowing you to minimize the need for additional on-site staff.
Absolutely. They are skilled in managing financial reports, bookkeeping, rent collection processes, and budget tracking, ensuring accurate and efficient financial management for your community.
Our team expertly manages lease documentation, resident communications, financial reporting, maintenance coordination, and compliance tracking, among other tasks, ensuring your community runs smoothly.
Bilingual support ensures all members of your diverse community are included and understood. It bridges communication gaps, fosters greater community engagement, and ensures that every resident feels valued and heard.
Anequim is committed to supporting your community at all times. Our round-the-clock availability means that whenever an issue arises, whether it’s a late-night emergency or a holiday concern, we have remote professionals ready to assist.

This continuous support ensures that your community’s needs are addressed promptly, maintaining peace of mind and operational continuity for all residents.
Integrating Anequim’s services into your community is designed to be as seamless and straightforward as possible. We handle all the heavy lifting, from the initial setup and integration to ongoing management and support.

Our process is tailored to fit smoothly within your existing operations, minimizing disruption and maximizing efficiency from day one. This ensures you can start seeing the benefits of our remote professional services without any hassle.
Anequim adheres to rigorous training and continuous development protocols. Our remote professionals are regularly assessed against performance metrics to ensure they meet the high standards required to support ROCs effectively.
Absolutely. By taking over administrative burdens, our professionals allow on-site managers to focus more on resident engagement and satisfaction, leading to a happier, more cohesive community.
Our remote professionals are trained to coordinate swiftly and effectively in emergencies, ensuring the right resources are mobilized to address urgent needs, which is crucial for maintaining safety and tranquility in your community.
Anequim’s remote professionals undergo specialized training tailored to the unique operational and cultural needs of ROCs. This includes conflict resolution, compliance regulations, financial management, and bilingual communication skills.
We use state-of-the-art security measures to protect all data. Confidentiality and trust are cricual, and we implement strict protocols to ensure your community’s information is always secure.
Communities partnering with Anequim report improved operational efficiency, reduced costs, and higher resident satisfaction. Our support helps communities thrive by allowing them to focus on what truly matters—their residents.
Starting with Anequim is simple. Contact us to discuss your community’s specific needs, and we’ll tailor a support plan that fits. Our seamless integration process makes it easy to enhance your community’s management without disruption.
ROC USA recognizes Anequim’s commitment to quality and our specialized ability to support ROCs. Our endorsement is a testament to our deep understanding of these communities’ challenges and our proven solutions that effectively address them.

Read Our Spanish-Language Version of Our Most Frequently Asked Questions

Preguntas frecuentes sobre los servicios de Anequim

Respondemos sus preguntas de forma clara y concisa

Explore nuestras preguntas frecuentes y descubra la facilidad de integrar Anequim en la gestión inmobiliaria, brindando soporte perfecto y eficiencia operativa.

Si tiene una pregunta específica que no se aborda aquí, comuníquese con nosotros y nos pondremos en contacto con usted personalmente para brindarle la información que necesita.

Anequim no es solo otro provedor. Avalada por ROC USA, nos especializamos abordar los desafíos únicos de las comunidades inmobiliarias asegurando que los servicios que ofrecemos estan planeados de acuerdo a sus necesidades avalados con mas de 16 años de experiencia en la gestión de inmobiliaria.
Al asociarse con Anequim, usted By partnering with Anequim, usted aprovechará nuestra experiencia para optimizar las operaciones y reducir los costos generales. Nuestros profesionales remotos se encargaran de las tareas administrativas diarias de manera efectiva, lo que le permite minimizar la necesidad de personal adicional en sitio/oficina.
Nuestro equipo gestiona de manera experta la documentación del arrendamiento, comunicación con los residentes, informes financieros, coordinación del mantenimiento y el seguimiento del cumplimiento, entre otras tareas, para garantizar que su comunidad funcione sin problemas.
El soporte bilingüe garantiza que todos los miembros de una comunidad diversificada estén incluidos y comprendidos. Cierra las brechas de comunicación, crea una mayor participación comunitaria y garantiza que cada residente se sienta valorado y escuchado.
Anequim se compromete a apoyar a su comunidad en todo momento. Nuestra disponibilidad las 24 horas significa que siempre que surja un problema, ya sea una emergencia nocturna o una inquietud durante las vacaciones, tendremos profesionales remotos listos para ayudar.

Este apoyo continuo garantiza que las necesidades de su comunidad se aborden con prontitud, manteniendo la tranquilidad y la continuidad operativa para todos los residentes.
La integración de los servicios de Anequim está diseñada para ser lo más fluida y sencilla posible. Nos encargamos de todo el trabajo pesado, desde la configuración e integración inicial, hasta la gestión y soporte continuos.

Nuestro proceso está diseñado para adaptarse perfectamente a sus operaciones existentes, minimizando las interrupciones y maximizando la eficiencia desde el primer día. Esto garantiza que podrá ver los beneficios de nuestros servicios profesionales remotos sin ningún problema.
This continuous support ensures that your community’s needs are addressed promptly, maintaining peace of mind and operational continuity for all residents.
Anequim sigue rigurosos protocolos de formación y desarrollo continuo. Nuestros profesionales remotos son evaluados periódicamente según métricos de desempeño que garantizan que cumplan con los altos estándares necesarios para respaldar los ROC de manera efectiva.
Absolutamente. Al hacerse cargo de las cargas administrativas, nuestros profesionales permiten que administrativos en sitio se concentren en el compromiso y la satisfacción de sus residentes, lo que lleva a una comunidad más feliz y cohesiva.
Nuestros profesionales remotos están capacitados para coordinar de manera rápida y efectiva emergencias, garantizando que se movilicen los recursos adecuados para abordar las necesidades urgentes, lo cual es crucial para mantener la seguridad y la tranquilidad en su comunidad.
Los profesionales remotos de Anequim reciben una capacitación especializada adaptada a las necesidades operativas y culturales únicas de la ROC. Esto incluye resolución de conflictos, cumplimiento de regulaciones, gestión financiera y habilidades de comunicación bilingüe.
Adoptamos medidas de seguridad para la protección de la información. La confidencialidad es crucial, por lo que incorporamos estrictos protocolos para asegurar que la información de su comunidad siempre este resguardada. 
Las comunidades que se asocian con Anequim informan una mejor eficiencia operativa, costos reducidos y mayor satisfacción de los residentes. Nuestro apoyo ayuda a las comunidades a prosperar permitiéndoles concentrarse en lo que realmente importa: sus residentes.
Empezar con Anequim es sencillo. Contáctanos para analizar sus necesidades específicas y diseñaremos un plan de soporte que se ajuste a su comunidad. Nuestro proceso de integración facilita la mejora de la gestión de su comunidad sin interrupciones.
ROC USA reconoce el compromiso de Anequim con la calidad y nuestra capacidad especializada para apoyar a las ROCs. Nuestro respaldo es un testimonio de la profunda comprensión de los desafíos que enfrentan dichas comunidades y las soluciones que proveemos de manera efectiva.
Roc anequim

ROC USA® is a registered trademark of ROC USA, LLC. Anequim is an approved partner endorsed by ROC USA® to provide services to resident-owned communities. Anequim is an independent entity and is not owned, operated, or controlled by ROC USA, LLC.